The operational reality
The problem we help solve
A £55 job that takes forty minutes of coordination — chasing the tenant, raising the works order, approving the invoice, filing the photo — is a loss-making job for an agent, and portfolios generate dozens of them a month. The instinct is to defer, which converts small jobs into check-out disputes and deposit deductions that take far longer to argue than the repair would have taken to do.
What we do
- Batched attendance: multiple small jobs across one property, or several properties in one area, on a single visit and a single invoice line.
- One works order covering a list rather than one per item.
- Tenant contact handled by us, so the back-and-forth about access never reaches your inbox.
- Consolidated monthly invoicing, so a month of small jobs is one reconciliation instead of thirty.