London's Trusted B2B Maintenance Partner
We handle the maintenance — you focus on your portfolio. Dedicated account managers, priority scheduling, and transparent reporting for property management companies and letting agents across London.
Trusted by leading property companies
Why Choose Us
Built for property professionals
Everything you need to outsource maintenance with confidence — from a single point of contact to coverage across all of London and the M25.
Dedicated Account Manager
A single point of contact who knows your portfolio and preferences inside out.
Transparent Reporting
Monthly spend reports, job summaries, and contractor performance data shared proactively.
Fast Response SLA
Emergency callouts acknowledged within 2 hours, routine jobs scheduled same-week.
Fully Qualified Trades
Every contractor is fully insured and gas/electrical certified where required.
Fully Insured
Public liability up to £10 million. We handle the risk so you don't have to.
London-Wide Coverage
We cover all of London, within the M25, and select outskirts — our contractor network spans every London postcode.
Partnership Benefits
Everything included, out of the box
Your partnership account comes with features designed to reduce admin and improve outcomes for your portfolio.
Priority Scheduling
Your jobs jump the queue. Partner properties are allocated before general bookings, ensuring faster turnarounds for your tenants and landlords.
Flexible Rate Agreements
We're open to working with your existing pricing structure. Rather than imposing our own rates, we'll discuss your current budgets and agree on terms that work for both sides — making it easier to onboard us as a preferred supplier.
Consolidated Invoicing
One invoice per billing cycle covering all jobs across your portfolio. No chasing multiple receipts — just clean, reconcilable statements.
Direct Operations Contact
Bypass the general queue. Partners get a direct line to our ops team for urgent escalations, updates, and day-to-day coordination.
B2B Membership
Partner with us and unlock our B2B Membership — packed with exclusive benefits including discounted rates on all services, free certificates (gas safety, EICR & more), priority booking, and a whole lot more. One membership, maximum value.
Our Services
10+ services, one partner
No need to juggle multiple contractors. Our network of vetted tradespeople covers every maintenance need your portfolio demands.
Ready to partner with us?
Join 10+ property companies already trusting Hem London to manage their maintenance. Get in touch today — your account manager is ready to talk.